::::::::: CDS Elements :::::::::

Introducing
0800-CDCPL (23275)
Making your CDC Account even more accessible, CDC introduces CDC Access featuring worldwide-accessible Interactive Voice Response (IVR) system that brings information at your finger tips. You can now access your account information round the clock by dialing toll free‡ 0800-CDCPL (23275)*

* Only for Pakistan 

Key Features of CDC Access – IVR Account

• CDS password reset request

• CDS re-installation request

• CDS Offline Data request

• Change of CDS Access Policy option

• Invoice request

Set your 12 digit Relationship Number:

The relationship number is the combination of Type identifier, CDC-Element ID and six digit fixed numeric code.

Activate your CDC IVR Account

To activate your IVR Account, please follow the simple two-step procedure mentioned below:

Step 1- Generation of T-PIN:

- Call at 0800-CDCPL (23275)*.
- After selecting the language preference, press 1 for self service.
- Enter your 12 digit CDC – Relationship Number (which is a combination of IAS ID and your Investor Account Number).
- Generate your 4 digit T-Pin.

Step 2- Activation of IVR Facility:

• Fill out CDC IVR Registration Form (available from CDC Offices)

• Submit IVR Registration Form duly signed by the authorized signatory (ies) to CDC Customer Support Front Desk, or send to CDC Offices via courier. Please also affix the company stamp in case you are a corporate client.

 Your IVR account will be activated within 24 hours of receipt of your IVR Registration Form at CDC Office.

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