CDC access – IVR is a round-the-clock Interactive Voice Response system supported by a state-of-the-art call center, toll free number and dedicated customer support staff.
For callers in Pakistan, this facility is provided through 0800 – 23275 (CDCPL). Overseas callers can dial +9221-4326038. The IVR service is available 24/7 while the dedicated customer relationship representatives are available for assistance during office hours (9:00 am to 6: 30 pm PST – Monday to Friday, 9:00 am to 1 pm – Saturday).
The key activities provided through CDC access – IVR are as follows:
- Balance of a specific security
- Balance of last three active securities
- Balance of all securities
- Account Activity Report
- Cash Balance
- Cash Activity Report
- Requisition of Transaction Order (T.O) Book
- Change of contact numbers
Please click here to Download Securities Symbol List as of 29 February, 2020.