Customer Support Services

• Service Request Procedures for CDS Elements
• Limit on Assets Under Custody Procedures
• Procedure for Murabaha Share Financing
• Standard Operating Operating Procedures for Complaint Management and Grievance Handling

General

• Procedure for Direct Transactions
• Procedures For Action Against Broker (Participant) & Dissemination Of Information
• Breach Rectification Procedure for Collateral Account – CLA
• Procedure for Change of Controlling Account holder (Transfer of Holding)
• Procedure for Appointment of Independent Registrar
• Procedure for Controlling Acquisition Limits
• SOP – Controlled Sub-Account – 06.12.2022
• Standard Operating Procedures For Handling Suspension/Revocation Of CDS Eligible Securities
• Standard Operating Procedures For R/TA Reconciliation
• Joint Procedures For Reporting Of Non-Free Float Of Listed Shares / Certificates / Modaraba / Mutual Funds
• Technical Requirements and Procedures for connecting CDC Business Applications
• ETF Procedures
• Procedure for Pending Settlements
• CDS – Standard Operating Procedure
• Procedure for Account Opening and Updation for Non-AIs
• Opening and Updating Sub-Accounts in CDS for TREC Holder Participant (Securities Broker)
• Procedure for Transfer of Securities under Pledged Position

Corporate Action

• Procedure for Corporate Action General
• Procedure for Partial Cancellation of Securities in CDS due to Redemption or Conversion
• Procedures for Revocation of Redeemable Securities
• Procedure for Merger
• Procedure for Handling of Specie Dividend Transaction through CDS
• Procedures for Consolidation and Subdivision
• Procedure for Handling of Rights into CDS

Margin Financing and Trading

• Procedure for Transfer of MT Financed Securities from the Main Account of Trading Financier
• Procedure for Movement of MF Securities from Main Account
• Processing Corporate Action Pertaining to MT Financed Securities
• Processing Corporate Actions Pertaining to MF Financed Securitie
• Delivery of MT Financed Securities in the Event of Default of MT
• Procedure for Enhanced Margin Financing Mechanism and Related Matters

Induction of Securities

• Procedures for New Issue
• Procedure for handling units of Open-End Funds
• ETF Procedures

eService

• Procedure for Centralized Cash Dividend Register (CCDR)
• User Manual for eDividend Repository Upload
• Procedures for Electronic Initial Public Offering (eIPO)
• User Manual for Dividend detail & Summary Report
• User Manual Master Users TREC Holders for e-IPO